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Frequently Asked Questions

What spices do you offer?

We specialize in nutmeg, candlenut, cinnamon, and clove — high-quality Indonesian spices sourced directly from trusted local farmers.

Where do your spices come from?

Our spices are harvested from the fertile lands of Sulawesi and East Nusa Tenggara (NTT), Indonesia, regions known for producing rich aroma and excellent spice quality.

How do you ensure quality?

We maintain strict quality control at every stage — from sorting, drying, to packaging — to guarantee freshness, purity, and export-standard quality.

Do you offer international shipping?

Yes, we provide worldwide shipping with safe packaging and reliable export documentation to ensure your order arrives in perfect condition.

What is your return policy?

We accept returns within 30 days of delivery for unopened products. Your satisfaction and trust are our priority.

How can I contact customer support?

You can reach us via email, WhatsApp, or the contact form on our website. Our team will be happy to assist you with any inquiries or quotations.